In my most recent post on this blog, dated August 2nd, I wrote about a Saskatchewan-based debt settlement firm, Canadian Customer Debt Relief Inc. (CCDR). This firm is licensed as a collection agency in both Saskatchewan and in Ontario. In my previous blog I indicated that on August 2nd I filed a formal complaint with the Ontario Government against CCDR.
That complaint was based upon questions I had as to whether or not CCDR satisfied certain legal obligations under Ontario law for a firm providing debt settlement services to Ontario residents. More specifically, I had questions as to whether or not CCDR was negotiating settlements illegally on behalf of Ontario residents because it did not employ any full-time licensed collectors working from its registered office in Kitchener, Ontario. I also raised concerns whether or not CCDR’s Ontario office, located in a Regus corporate business centre, satisfied the permanent Ontario office requirement in the Ontario Collection and Debt Settlement Services Act.
Reaction from CCDR to my recent blog posts
My August 2nd post on this blog and my LinkedIn post, dated August 2, 2015, on the same topic generated a strong reaction from Greg Roberts, one of the owners of CCDR. On my Linkedin post on the same topic one can find the following comment from Greg Roberts:
Invitation to Greg Roberts to appear together on talk radio program
I would welcome the opportunity to have Greg Roberts air any concerns regarding my recent posts in a public forum. To that end I would be happy to be a guest–together with Greg Roberts–on a radio talk show. This would provide Greg Roberts with ample opportunity to respond to issues which I have raised on social media about CCDR over the past week.
Accordingly, earlier today I sent an e-mail to Canadian Customer Debt Relief Inc. (CCDR) inviting Greg Roberts to join me in participating on a radio talk show.
CCDR is advising the public it “no longer” offers debt settlement services to Ontario residents
One of the questions I would like to ask Greg Roberts is why–less than a week after I made my formal complaint to the Ontario Government against his firm–CCDR is advising the public that it “no longer” offers debt settlement services to Ontario residents.
This week I was given an e-mail dated August 7, 2015, in which a representative from CCDR advises an Ontario resident “we no longer accept clients in the Ontario region”. Here is a copy of this e-mail.
What are CCDR’s long-term plans for offering debt settlement services to Ontario residents?
Canadian Customer Debt Relief Inc. (CCDR) possesses an Ontario collection agency license and, therefore, it is legally permitted to provide debt settlement services to Ontario residents. For some reason, this week CCDR is declining to offer debt settlement services to Ontario residents. Some might wonder what are CCDR’s long term plans in connection with offering debt settlement services to Ontario residents? Is the firm going to change its existing business model which might involve a signficant expenditure on its part? Alternatively, is the firm considering withdrawing from the Ontario debt settlement marketplace for a period of time–or perhaps permanently? Might there be a third option CCDR is considering?
Copies of debt settlement agreements with Canadian Customer Debt Relief Inc.
If you are an Ontario resident and you have entered into a debt settlement agreement with Canadian Customer Debt Relief Inc. (CCDR) then I would like to speak with you. You are welcome to call me toll free at (866) 996-9941 or (519) 827-5513. Alternatively, you can contact me via e-mail at firstname.lastname@example.org